Data Processing Information & Privacy

Information sheet on data processing according to Art.13 and 14 of the EU Data Protection Basic Regulation
We hereby inform you about the processing of your personal data and the data protection claims and rights to which you are entitled.

1. Who is responsible for the data processing and to whom can you contact?

Responsible for data processing is:

Lilienstahl GmbH

Laaerstrasse 2
2115 Ernstbrunn

Telephone: +43 650 3004103


2. Which data will be processed and from which sources will this data be used and what will these data be used for?

Personal data collection:

We process the personal data that we have received from you within the scope of the business relationship through enquiries by e-mail, telephone, and at trade fairs.

These personal data include your:

  • Personal data (name, company, address, telephone number, fax number, UID number and e-mail address) Order data (e.g. orders)
  • Data from the fulfillment of our contractual obligations (order confirmations, invoices, purchased products, as well as sales data)
  • Advertising data (mailing of advertising brochures, product catalogues)
  • Documentation data (general product enquiries)

This data is used to fulfil contractual obligations. This includes the processing of personal data for the execution of contracts with you, the execution of your orders, as well as all activities required for the operation, such as billing, etc.

Documentation and communication data such as emails (contact with any questions or problems), etc. are used and stored for documentation purposes to ensure a smooth and coherent process and for any follow-up questions.

This data will be treated confidentially and will not be passed on to third parties.

Collection of access data

Lilienstahl GmbH collects data when you access our website. This data includes the name of the website accessed, file, date and time of your access. Furthermore we collect the browser type, the operating system, the IP address and the requesting provider. This data is used for logging purposes and for statistical purposes without allocation to your person or the user. It is also not used to create profiles.
This data is used exclusively for the purpose of operation, security and optimisation of the online presence as well as adaptation of the product range. However, we reserve the right to analyze these protocols in more detail if there is a concrete suspicion of illegal use.

Cookies and Tracking

Lilienstahl GmbH uses "cookies" within the framework of its website

Cookies are small text files that are sent by your web browser when you visit our website.
An identification of your person is not necessarily possible, but cookies can contain a unique identifier (ID). We use cookies to store status-oriented information and to make our website as user-friendly as possible.

Your web browser may be configured to block all cookies. Cookies that have already been set can be deleted at any time. Please refer to the user manual of your web browser for more information.

Please note that you may be subject to technical restrictions on our website if you have blocked all cookies.

We use different types of cookies:

  1. Session Cookies

Session Cookies are cookies that only exist temporarily in memory. They are deleted as soon as you close your web browser.

  1. Permanent Cookies

Permanent cookies are cookies with a certain lifetime, which are stored by your web browser. They become invalid after a certain lifetime or at a certain time. Once a cookie has expired, it is deleted. As long as a permanent cookie exists, its contents will be sent to the website belonging to it as soon as it is accessed.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") .

Google Analytics uses "cookies" to help the website analyze how users use the site.
The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. We use Google Analytics only with IP anonymization enabled.
This means that the IP address of the user is abbreviated by Google within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
Google will use this information on our behalf to evaluate the use of our online services by users, to compile reports on the activities within this online service and to provide us with other services associated with the use of this online service and the Internet.

The IP address transmitted by the user's browser is not merged with other Google data. Users may refuse the use of cookies by selecting the appropriate settings on their browser, however please note that this does not guarantee the functionality of our website.

By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above.

You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plugin available at the following link:

Further information on the terms of use and data protection in connection with Google Analytics can be found at Google Analytics Terms of Use or Google Analytics Data Protection.

General should be summarized here:

We process your personal data in accordance with the provisions of the European Data Protection Basic Regulation (DSGVO) to fulfill contractual obligations (Art. 6 para 1b DSGVO).

3. Who gets my data?

Within Lilienstahl GmbH, only those employees receive your data who need it for the fulfilment of contractual and legal obligations.

Well thereafter, the personal data (on invoices, account statements, balance notifications of other means of payment) are received by contract processors commissioned by us (e.g. accounting, insofar as a payment and compliance with the associated obligation) must be proven. Email address and name can also be passed on to sales partners, as far as these are necessary in the context of the service provision. The sales partners are obligated to treat your data confidentially and to process it only within the scope of the service provision.

Your data will only be forwarded to third parties if this is permitted by law or if the user has consented to this forwarding.
For example, the data is forwarded if this is necessary for the fulfilment of requirements, user enquiries or contractual obligations. As an example, the forwarding of data to a forwarding company for the dispatch of test products, the delivery of postal items, etc. may be mentioned here.

In the following cases, data will be forwarded in order to protect special interests:

  • data must be transmitted to the competent authorities, such as law enforcement agencies, where there is a legitimate suspicion and a court order.
  • If necessary, the data will be passed on to third parties within the scope of legal proceedings (e.g. reminders).

Your personal data will in no way be sold or passed on to third parties for advertising purposes or for the purpose of creating user profiles.

4. How long will my data be stored?

Your personal data will be stored for the duration of our entire business relationship, unless there is a legal retention period. Communication data is also stored indefinitely for the purpose of compulsory documentation.

5. Which privacy rights and obligations do I have? - Information, correction, revocation and_deletion

You have the right to receive free information about your personal data stored by Lilienstahl GmbH at any time.

The deletion of these data must also be granted, as long as this does not conflict with any legal retention period
. (e.g. storage of invoices for more than 7 years, etc.)

Ebenso you have the right to correction your personal data. You even have the obligation to keep these data up to date and to provide them within the framework of the business relationship, especially if they are required by law for the implementation of such a law (example: valid UID number for invoicing without VAT within the EU)

You can also make use of your right of objection at any time without giving reasons. This revocation for given consent you address please by post, by email to us (contact data at the beginning of this document).

Lilienstahl GmbH undertakes to store this data securely and to protect it from unwanted access.
Lilienstahl GmbH ensures that the regulations and data protection laws are complied with and that theft, manipulation, loss or destruction of this personal data by unauthorized persons is prevented.

You can also address complaints to the respective data protection authority.

6. Adjustments of this privay policy

Lilienstahl GmbH reserves the right to change this privacy policy, make changes if necessary to adapt it to a changed legal situation, changes in the service, etc.

You can find the current version of the data protection information on our homepage:

Date created: May 2018